After ordering the necklace I realised after a week I hadn’t had any confirmation of the order. I appreciate this can happen but needed to get in touch. Very helpful and great service. It did take a further week to arrive. It was meant as a gift for an anniversary and unfortunately was late.
Appreciate the help and support though
Really impressed with the quality, it feels so pleasingly heavy and solid. The chain is slender but not flimsy with a very delicate catch (so it doesn’t turn around and have to be fiddled to the back all the time). My favourite necklace. Thank you.
Bought as a gift for my daughter’s 30th birthday…she was absolutely delighted with this beautiful necklace. Sustainability is very important to my daughter and this was a factor in choosing an Edge of Ember piece.
This necklace is so versatile and beautiful. I bought it for my girlfriend for Valentine’s Day after she bought me the ball chain with both of our initials as charms. Such beautiful, high quality pieces and the free gift wrapping offer just perfected the experience. Can’t wait to collect more of the Edge of Ember pieces! Thanks again, Pearl
I really like this necklace! It looks really unique and a bit vintage style which I love! The quality is really good as well! It's my fave everyday necklace now. 😊
I have no idea what my ring size is. How can I work it out?
We know it can be tough to order a ring online without trying it on. For detailed instructions on how to figure out your ring size, print out our Ring Size Guide. The diameter of rings and corresponding sizes are listed below.
I love necklace layering. How will I know how the necklace falls when I wear it?
We have the chain lengths on all our products (if any are missing, please drop us an email!). Additionally, you can refer to the necklace length guide below - perfect for your necklace layering needs.
If all else fails…
We’d be happy to facilitate an exchange! Please email us at email@example.com and we will assist you with it.