DHL delivered my package to the wrong doorstep in Chicago and it was never seen again. When I called DHL they said there was nothing they could do. I contacted the shop and Chloe got back to me that day. When I sent her some information she needed she went to work and had a replacement necklace sent out to me that day and took over the task of dealing with DHL for me. The second necklace arrived and my wife loves it. Thank you so much Chloe for taking care of us. Whenever I need a gift I will be buying it from you in the future. Thank you!

I bought an F initial necklace as a treat to myself...it arrived very quickly (in cute packaging if you are gifting) and is exactly what I wanted. The sizing guide is really helpful, it’s exactly as I wanted.

I love this necklace and wear it with everything.

B Initial Necklace

Excellent communication and service. The recipient of the gift is very happy!