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I have purchased this necklace for myself and for my friends and it’s an instant hit. Everyone loves it, it’s the perfect gift.
I love the opal stud earrings that I recently bought. Understated design, lovely quality and a good price point.
I bought this ring as my friends 30th birthday, I loved selecting the 3 gems and the process was very smooth! Took a bit of time to arrive but this was clear from the purchasing instructions. Couldn’t recommend edge of ember more!!
Firstly the companies customer service was amazing, yes they actually answered emails promptly! The diamond initials are beautiful, and boy do they sparkle.
Although a little smaller than I expected it was still spectacular and so dainty I love it. Well made.
I ordered this item for my mother and was delivered in time and was perfect. Thank you
Ordered as a gift for my sister in law, the delivery was really quick and the necklace perfect. There was an issue with my address details and the company contacted me quickly to resolve issue before they mailed out. Great service
My bracelet arrived very quickly and was well packaged. It is as described on the website and I’m very happy with it. I can fit a charm or pendant on the clasp and change it to suit my mood. Fine beading, quite delicate to look at but still sturdy.
I bought these as a birthday gift for someone else but they are so nice I’d love to have them myself
Exactly what I was looking for- a delicate but strong chain with a lovely design, and the aquamarine and initial are not too large. My new granddaughter has the same initial as me so I will be wearing it until she’s 16 then gift it to her. I’m really happy with my purchase.
I love the necklace! It looks beautiful and feels a nice weight. The coin pendant is exactly the size I wanted. Really happy with it!
I bought this for my daughter with some birth stones looks great with good sustainable credentials for this type of purchase
Pleasantly surprised with my customer purchase. Placing order and notification on “shop” app went smoothly..
I was a little worried when there were not any updates for several weeks. Yes, website stated 4-6 weeks for custom orders. At one point I thought I had been scammed. I e-mailed their customer service after a month as I had no news and the “shop” app stated it had been “ordered”. Customer service came back confirming my custom necklace (!?!) order could take between 6-10 weeks. When I asked for clarification, I had no response.
Another follow-up resulted in detailed tracking information and links. And then DPD sent a link notifying me my “ Ashley Clarke” order was on its way.
Final product is georgous and high end finished. Elegantly understated family jewellery piece that I can pass down. But overall process could be more transparent. I assume Edge of Ember make custom orders for Astley Clarke or are sister companies. Might explain the DPD notification.
I absolutely cannot fault this company. I ordered an initial pendant late on Tuesday night with a view for it to arrive on Thursday. I stupidly forgot to check out with next day delivery! I then emailed EOE and explained my problem and as it was still before 1pm they very very kindly sent as next day free of charge - absolutely brilliant customer service. I adore my charm and will wear it every day as it’s the first letter of my sons name :)
Thank you!!!!! I will be coming back
Delicate and beautiful. Looks great on its own and in a stack with the emerald cuff. Catches the sun beautifully. Absolutely love it!
Necklace, initial and birthstone pendants purchased. Exactly what I was looking for, quick deliver and really gorgeous to wear. I will be ordering again
First time buying, a gift for a friend. The jewellery is lovely and the service was great!
Received my birthstone studs and they are even nicer than I expected. They shimmer and are just perfect.
The necklace is delicatley beautiful - the chain in particular is a lovely design. I purchased for my Brice for her birthday and she adores is. So much so that I have been asked to order another one. My only little niggle is I wish the aquamarine was of slight better quality, but that is my own preference.
Great and prompt customer service and wonderful product.
I was looking for an initial pendant and this one is perfect, but too small or too big. Nice detailing with the pointed end
Plus, a surprise treat in your birthday month.
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