Customer Reviews

Based on 5508 reviews
94%
(5170)
6%
(324)
0%
(9)
0%
(1)
0%
(4)
Y
Initial Necklace - Silver
Yasemin (London, GB)
Love Love Love

I have purchased this necklace for myself and for my friends and it’s an instant hit. Everyone loves it, it’s the perfect gift.

I
Opal October Birthstone Studs
Isabel Guy-Morgan (Wokingham, GB)
More than happy!

I love the opal stud earrings that I recently bought. Understated design, lovely quality and a good price point.

Amazing special gift for loved ones!

I bought this ring as my friends 30th birthday, I loved selecting the 3 gems and the process was very smooth! Took a bit of time to arrive but this was clear from the purchasing instructions. Couldn’t recommend edge of ember more!!

S
Triple Initial Diamond Necklace
Sandra O'Neill (Fulham, GB)
Diamonds are forever!

Firstly the companies customer service was amazing, yes they actually answered emails promptly! The diamond initials are beautiful, and boy do they sparkle.

S
Initial Tag Pendant - Gold
Shashika Joseph (Derby, GB)
Loved my pendant

Although a little smaller than I expected it was still spectacular and so dainty I love it. Well made.

I
Initial & Birthstone Necklace - Gold
Isaiah (Nottingham, GB)
Loved it!!!

Got this for my girlfriend, and she was so pleased with this

K
Toi Et Moi Customised Gemstone Bracelet
Katie Powell (Middlesbrough, GB)
Excellent item

I ordered this item for my mother and was delivered in time and was perfect. Thank you

A
Toi Et Moi Customised Gemstone Ring
Annie (Manchester, GB)
Beautiful gift for daughter in law

Lovely gemstone ring given as a gift for 30th birthday.

A
Birthstone Necklace - Gold
Andrea Thompson (Gateshead, GB)
Gorgeous necklace

Ordered as a gift for my sister in law, the delivery was really quick and the necklace perfect. There was an issue with my address details and the company contacted me quickly to resolve issue before they mailed out. Great service

T
Globe Chain Bracelet
TAG (Willenhall, GB)
Globe Chain Bracelet - Exactly what I’ve been looking for.

My bracelet arrived very quickly and was well packaged. It is as described on the website and I’m very happy with it. I can fit a charm or pendant on the clasp and change it to suit my mood. Fine beading, quite delicate to look at but still sturdy.

s
Green Onyx May Birthstone Drop Earrings
sheila norman (Liverpool, GB)
Beautiful earrings

I bought these as a birthday gift for someone else but they are so nice I’d love to have them myself

C
Initial & Birthstone Necklace - Silver
Catherine Davies (Porth, GB)
Initial and birthstone necklace

Exactly what I was looking for- a delicate but strong chain with a lovely design, and the aquamarine and initial are not too large. My new granddaughter has the same initial as me so I will be wearing it until she’s 16 then gift it to her. I’m really happy with my purchase.

R
Coin Necklace - Gold
Romy (Norwich, GB)
Beautiful necklace

I love the necklace! It looks beautiful and feels a nice weight. The coin pendant is exactly the size I wanted. Really happy with it!

R
Belle Fine Chain Bracelet
Rosie (Southampton, GB)
Beautiful Bracelet

Received a beautiful gold bracelet, fast delivery, well packaged.

Great place for gifts

I bought this for my daughter with some birth stones looks great with good sustainable credentials for this type of purchase

Understated find - but

Pleasantly surprised with my customer purchase. Placing order and notification on “shop” app went smoothly..

I was a little worried when there were not any updates for several weeks. Yes, website stated 4-6 weeks for custom orders. At one point I thought I had been scammed. I e-mailed their customer service after a month as I had no news and the “shop” app stated it had been “ordered”. Customer service came back confirming my custom necklace (!?!) order could take between 6-10 weeks. When I asked for clarification, I had no response.
Another follow-up resulted in detailed tracking information and links. And then DPD sent a link notifying me my “ Ashley Clarke” order was on its way.

Final product is georgous and high end finished. Elegantly understated family jewellery piece that I can pass down. But overall process could be more transparent. I assume Edge of Ember make custom orders for Astley Clarke or are sister companies. Might explain the DPD notification.

L
Initial Pendant - Silver
Lucy MacLean (Ely, GB)
A pendant

I absolutely cannot fault this company. I ordered an initial pendant late on Tuesday night with a view for it to arrive on Thursday. I stupidly forgot to check out with next day delivery! I then emailed EOE and explained my problem and as it was still before 1pm they very very kindly sent as next day free of charge - absolutely brilliant customer service. I adore my charm and will wear it every day as it’s the first letter of my sons name :)

Thank you!!!!! I will be coming back

Gorgeous lightening bolt!

Delicate and beautiful. Looks great on its own and in a stack with the emerald cuff. Catches the sun beautifully. Absolutely love it!

R
Initial Globe Necklace
Rebecca Linger (Gosport, GB)
Lovely pieces

Necklace, initial and birthstone pendants purchased. Exactly what I was looking for, quick deliver and really gorgeous to wear. I will be ordering again

A
Trinity Customised Gemstone Necklace
Alan Auld (Inverness, GB)
Great service

Really great service! Second purchase won’t be the last!

K
Initial Necklace - Silver
Kelly F. (Perth, GB)
Beautiful

First time buying, a gift for a friend. The jewellery is lovely and the service was great!

Love!

Received my birthstone studs and they are even nicer than I expected. They shimmer and are just perfect.

E
Mini Rolo Bracelet - Gold
Emily (New Malden, GB)
Beautiful bracelet

Lovely Mother’s Day gift. Great that here is an option of size!

S
Initial & Birthstone Necklace - Gold
Shauna Ohandley (Hackney, GB)
Beautiful

The necklace is delicatley beautiful - the chain in particular is a lovely design. I purchased for my Brice for her birthday and she adores is. So much so that I have been asked to order another one. My only little niggle is I wish the aquamarine was of slight better quality, but that is my own preference.

Great and prompt customer service and wonderful product.

L
Polishing Cloth
Lisa McKinley (Harringay, GB)
Lovely product

I was looking for an initial pendant and this one is perfect, but too small or too big. Nice detailing with the pointed end