Storing

We recommend storing your jewellery pieces separately in soft pouches to prevent scratches, and ideally in a dry and cool place away from direct sunlight.

Warranty

Please refer to this page for our warranty.

CARE for solid gold items

Gold pieces stand the test of time better than other metals, but they still do get dull with regular wear. It would require just a little clean with a gold polishing cloth to shine again.

You can also soak your solid gold jewellery in lukewarm water and several drops mild washing liquid for about 15 minutes, then gently scrub off the dirt with a soft brush.

CARE for gold-plated and silver items

Sterling silver oxidises when exposed to air, humidity, sweat or chemicals. Because of this, all gold-plated and sterling silver jewellery are prone to tarnishing overtime. Plating will wear off with regular use over time, and scratches can be more visible on high-polish items.

We would recommend avoiding showering or exercising with your jewels. Beauty products, including hand sanitiser, perfumes, creams, hairsprays etc can cause your pieces to tarnish and discolour. We recommend always put your jewellery on last when getting ready.

Light tarnishing can be lifted by cleaning your jewellery lightly with a soft polishing cloth. We include a complimentary one with every order.

If dirt is beginning to build up on your pieces and you need something a little stronger, we recommend a silver polish solution.