Store your jewellery pieces separately, so that they don’t scratch or tangle. We recommend that you keep your jewels in a soft pouch or zip bag. Heat and humidity will cause silver and gold-plated pieces to tarnish much more quickly, so try to store it in a dry and cool place.
The nature of silver is that it will oxidise when it comes into contact with air. So all gold-plated and sterling silver jewellery, no matter how or where it is made, will eventually tarnish.
This can be easily addressed by cleaning your jewellery lightly with a soft polishing cloth. This should bring it back to its shiny state. If dirt is beginning to build up on your pieces and you need something a little stronger, we recommend Goddard's silver polishing solution.
I have no idea what my ring size is. How can I work it out?
We know it can be tough to order a ring online without trying it on. The diameter of rings and corresponding sizes are listed below.
Please print this out to measure your ring size accurately.
PRINTABLE RING SIZE GUIDE
I love necklace layering. How will I know how the necklace falls when I wear it?
We have the chain lengths on all our products (if any are missing, please drop us an email!). Additionally, you can refer to the necklace length guide below - perfect for your necklace layering needs.
If all else fails…
We’d be happy to facilitate an exchange! Please email us at firstname.lastname@example.org and we will assist you with it.