Yes you can return a gift if it falls within our return policy.

All you need to do is go to our returns page and select 'Gift Exchange'.

There is a two-year warranty on all jewellery purchased from us. This covers manufacturing defects, and we will replace or repair the pieces at no cost. Please see our warranty page for more information.

Please check the following.

1. Discount codes are only valid on regular-priced items, not sale items.
2. Some of our discount codes have minimum spends. Please check your items meet this minimum.
3. Codes are typically valid for 7 days, please check the codes have not expired.
4. Codes cannot be combined.

Only one discount code can be used per order, and they cannot be combined or stacked.

Our customised pieces take approximately up to 6 weeks to ship as these are individually made by our international suppliers.

Once your piece is ready to ship, you will receive an email with your tracking information and should arrive within our standard shipping time.

Kindly note, once these pieces are in production they are non-refundable as we are unable to cancel the order.

Engraved items are not eligible for returns.

Once our made-to-order pieces are in production they are non-refundable as we are unable to cancel the order.

Please, find our full returns policy here.

We can only engrave numbers, letters, punctuation and a selected set of symbols available on the product page.

All orders with engraving are processed in our standard processing time including if you opt for next day delivery.