All of our jewellery comes with a full guarantee from the date of purchase.
Gold plated styles - 1 year
Solid gold styles - 2 years
Within these periods, we offer free repairs or replacements for any manufacturing or materials defects. Please note the guarantee does not cover loss, accidental damage, regular wear and tear, or damage from improper use or storage.
We currently do not offer ring resizing services.
If you have any questions about your jewellery or would like to send us something for repair, fill in your details below and we'll be in touch.
I have no idea what my ring size is. How can I work it out?
We know it can be tough to order a ring online without trying it on. The diameter of rings and corresponding sizes are listed below.
Please print this out to measure your ring size accurately.
PRINTABLE RING SIZE GUIDE
Still struggling? You can download the app Ring Sizer by Jason Withers on your phone to measure a ring you already have.
I love necklace layering. How will I know how the necklace falls when I wear it?
We have the chain lengths on all our products (if any are missing, please drop us an email!). Additionally, you can refer to the necklace length guide below - perfect for your necklace layering needs.
If all else fails…
You can send the piece back to us for a store credit to repurchase! Kindly note, we do not accept engraved pieces for return.