All of our jewellery comes with a full guarantee from the date of purchase. 

Gold plated styles - 1 year

Solid gold styles - 2 years

Within these periods, we offer free repairs or replacements for any manufacturing or materials defects.   Please note the guarantee does not cover loss, accidental damage, regular wear and tear, or damage from improper use or storage. 

After the guarantee period, we are happy to provide replating and ultrasonic cleaning for our items. Note there will be a charge for these services and you will need to ship the items to our London studio. Please email hello@edgeofember.com and we can help out.

We currently do not offer ring resizing services. 



Get in touch

If you have any questions about your jewellery or would like to send us something for repair, fill in your details below and we'll be in touch.