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We offer a one year guarantee on gold-plated and silver items, and a two year guarantee on solid gold items. Click here to find out more.
My ears didn’t react well to the jewellery but the customer service was exceptional in dealing with the situation and jewellery was still stunning nonetheless.
Hi Ornelle, We are happy to have assisted you with this. Thank you for your review! x
The ear rings are very nice and my wife is pleased with them but unfortunately the picture makes them look bigger than they really are.
Hi Charles, I am so glad your wife is pleased with the design! We include all of our dimensions on the product page as well as use model photographs to ensure the sizing is displayed correctly. Please feel free to get in touch in the future if you have concerns before ordering - we'd be happy to help. :)
I have no idea what my ring size is. How can I work it out?
We know it can be tough to order a ring online without trying it on. The diameter of rings and corresponding sizes are listed below.
Please print this out to measure your ring size accurately.
PRINTABLE RING SIZE GUIDE
Still struggling? You can download the app Ring Sizer by Jason Withers on your phone to measure a ring you already have.
I love necklace layering. How will I know how the necklace falls when I wear it?
We have the chain lengths on all our products (if any are missing, please drop us an email!). Additionally, you can refer to the necklace length guide below - perfect for your necklace layering needs.
If all else fails…
You can send the piece back to us for a store credit to repurchase! Kindly note, we do not accept engraved pieces for return.